Last Updated: April 1, 2020
Voluntarily Provided Information. The types of personally identifiable information that you voluntarily provide us include, but not limited to:
Use of Third Parties to Collect Information. We may receive personal information about you from other sources, such as data providers, marketing partners and affiliates, and publicly accessible sources, such as social media platforms.
Automatically Provided Information. We automatically receive and store the following types of information about you, your computer or device, and your activity whenever you use the Website or interact with us and other online services:
Some of the information may be provided to us through the following:
Mobile Subscriber Authorization. We may request information from your wireless carrier for identification and fraud detection purposes. You authorize your wireless carrier to disclose information about your account, such as subscriber status, payment method and device details, including but not limited to your mobile number, name, address, email, network status, customer type, customer role, billing type, mobile device identifiers (IMSI and IMEI) and other subscriber details, if available, to support identity verification, fraud avoidance and other uses in support of transactions for the duration of your business relationship with us. This information may also be shared with other companies to support your transactions with us and for identity verification and fraud avoidance purposes.
We use your personal information for the following purposes or as otherwise described to you at the time of collection:
We may establish relationships with third parties by creating links between the Website and Services to their websites and services, such as social media platforms, advertising services or other websites and applications. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control and we are not responsible for the content, maintenance or privacy policies of those websites or the actions of those third parties. Other websites and services follow different rules regarding their collection, use and disclosure of your personal information. We encourage you to read their privacy policies to learn more. We are not responsible for any transactions that occur between you and a third party website or service. Should you purchase any products or services from a third party, you must contact the third party site directly regarding any disputes that might occur, including but not limited to delayed shipping, missing products, damaged goods or pricing and billing discrepancies.
The Website may have chat rooms, forums, message boards and newsgroups available to its users. Please remember that any information disclosed in these areas becomes public information. Exercise caution when deciding to disclose your personal information. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. As these forums are public and open for users to interact with each other, we expect all its users to respect the rights of others. By using these forums, you agree that we are not responsible for any information that you disclose or communicate in such forums, and any disclosures you make are at your own risk.
scrhug.com operates in the United States and has operations, affiliates and service providers in other countries, and your personal information may be collected, used and stored in the United States or other locations. While we are committed to providing your information with a high level of privacy protection, you should know that the general level of privacy protection for personal information in the United States may not be the same as that provided in other countries. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using the Website or our Services and/or providing us with personally identifiable information, you fully understand and unambiguously consent to this transfer and the collection and processing of information in the United States.
We place a priority on the security of personal information and we have security measures in place to protect the loss, misuse and alteration of the information under our control. We are able to keep your personal information safe and secure by utilizing the industry standard technology, including password protected member records, firewalls, secure servers and Secure Sockets Layer (SSL) encryption technology. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your information, we cannot ensure or warrant the security of any information you transmit to us.
If you are a California resident, you can make certain requests regarding your personal information. We will fulfill each of these requests to the extent required by law.
Access to Specific Information and Data Portability Rights. You can ask us what personal information we have about you, and how we have used it in the past 12 months. If you make this request, we will return to you the following (to the extent required by law):
You can ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to personal information we collected about you in the previous 12 months.
Deletion Request Rights. You have the right to ask that we delete your personal information. Once we receive a request, we will delete the personal information (to the extent required by law) we hold about you as of the date of your request from our records and direct any service providers to do the same. Deleting your personal information will not cancel memberships you have purchased.
Non-Discrimination. We will not discriminate against you for exercising your rights. This generally means we will not deny you goods or services, charge different prices or rates, provide a different level of service or quality of goods, or suggest that you might receive a different price or level of quality for goods. Please know, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require usage of your personal information to function.
Right to opt-out of the sale of CCPA personal information. You have the right to know if your personal information may be sold and the right to opt out of such sale. If you are a California resident, to opt-out of the sale of your personal information, click “Do Not Sell My Personal Information” at the bottom of our home page to submit your request.
How to exercise your rights. You may submit a request to exercise your information, access or deletion rights by visiting emailing email@example.com or calling us toll-free at (833) 552-0869. We will need to verify your identity to process your information, access and deletion requests and we reserve the right to confirm your California residency. Government identification may be required. If you wish to designate an authorized agent to make a request on your behalf, we will need to verify both your and your agent’s identities and your agent must provide valid power of attorney or other proof of authority acceptable to us in our reasonable discretion. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it. In certain cases, we may be required or permitted by law to deny your request.
Information we collect. We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“CCPA personal information”). We have collected the following categories of CCPA personal information from consumers within the last twelve (12) months:
Business Uses of CCPA personal information. We use personal information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to process your registration, your orders and your payments, and to communicate with you. For example, we use such information to:
Sources of CCPA personal information. We obtain the categories of personal information listed above from the following categories of sources:
Disclosure of CCPA personal information. We disclose the categories of CCPA personal information listed above for business purposes. When we disclose personal information for a business purpose, we describe the purpose to the recipient and require the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
We disclose your personal information for a business purpose to the following categories of third parties:
In the preceding twelve (12) months, we have sold personal information.